FAQ

You can view the 2017 digital catalog here. To order a physical catalog, visit our wholesale catalog page and request your copy. Please allow 7-10 business days for our catalog to reach you.

You must be approved and registered for a wholesale account in order to gain access to our wholesale price list. You can set up an account online by visiting our wholesale registration page.

To qualify for a wholesale account, you must have a business with a Tax ID and a valid State Resale Certificate.

Simplex Apparel sources its fabrics from South Korea. Products are assembled by Wrap Certified partners located in Viet Nam and Honduras.

For conveinience, all of Simplex Apparel products feature tear-away lables. At this time, we do not offer a relabling or custom ordering option. Sign up to our mailing list to remain updated on our products and services.

You can download our certificates here.

At this time, we only cater to the Men's and Women's markets. Stay up to date with Simplex Apparel by joining our mailing list.

There are no current minimum requirements for placing an order.

Wholesale clients can register for an online account using the link here. Clients may also choose to place their orders via the following:

email: sales@simplexapparel.com
phone: 323-527-0923
fax: 323-527-0923
Download a Simplex Apparel order form here.

We accept all major credit cards, cash, approved company and personal checks, money orders and cashier's checks. Terms are offered for buyers that have built a sufficient credit history with Simplex Apparel. All terms must be pre-approved by Simplex Apparel and its factoring companies.

You can order Simplex Apparel directly or through our preferred distributor Commonwealth Cotton.

We ship M-F via our preferred carrier UPS. In-stock, credit approved orders will typically ship the same day if received by 1:00pm pst cut-off.

All standard size orders will ship through our preferred carrier UPS. To help you save, larger orders are shipped through a preferred freight forwarder. For specific inquiries, please contact customer service.

We offer free ground shipping on all wholesale orders over $200.00. Click here for more details.

Simplex Apparel currently only ships within the USA. Sign up to our mailing list to receive updates on Simplex Apparel.

Customer Will Call services are availble from 8:30am - 5:00pm pst, M-F. for your convenience, please call ahead to confirm your order pick-up time.

Please inspect your merchandise before printing. We cannot accept returns on decorated or washed garments under any circumstances. All claims for shortages and damages must be made within 72 hours of receipt of merchandise.
Return requests must be made within 7 days after receipt of merchandise. All returned merchandise must be accompanied by a (RA#) Return Authorization Number. All returns and exchanges will be subject to a 20% restocking fee in addition to freight.
Customer will be responsible for all freight and shipping charges on items returned that are not the result of Seller's error.
Custom and special orders cannot be cancelled once they have been entered into production.
All sales are final on closeout items; returns are not accepted on closeout items under any circumstances.
Customer Service: 323 527 0923
Monday - Friday
8:00 a.m. - 5:00 p.m. PST